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Vitalware Achieves #1 in KLAS Revenue Cycle, Chargemaster Management Category for the Second Year in a Row

January 31, 2020

Flagship Solution, VitalCDM™ and Client-first Approach to Mid-Revenue Cycle Management Continues to Hold #1 Spot.

YAKIMA, WA – January 31, 2020 – Vitalware®, leading provider of mid-revenue cycle SaaS solutions, today announced its chargemaster management solution, VitalCDM, ranked number one in the Revenue Cycle - Chargemaster Management category of the “2020 Best In KLAS Awards: Software & Services.” Vitalware has achieved this ranking for the second year in a row, continuing to disrupt legacy solutions and creating a new standard in chargemaster management for the industry.

We’re humbled and grateful to stand out as a leader in this constantly evolving industry. An industry that desperately needs new, adaptive solutions to handle today’s complex chargemaster files and regulatory changes. As the industry prepares for further regulation on pricing transparency, the chargemaster management and corporate oversite add another layer of complexity, increasing the need for executive sign-off prior to CMS and State requirements of patient pricing estimates. The Best in KLAS designation is a testament to our team’s ability to build and support solutions that make the business of healthcare easier, so that each and every one of our clients can win.

Kerry Martin CEO Vitalware

“Providers and payers demand better performance, usability, and interoperability from their vendor partners every year,” said Adam Gale, KLAS President. “Best in KLAS winners set the standard of excellence in their market segment. Earning a Best in KLAS award should both excite and humble the recipients. It serves as a signal to providers that they should expect only the best from the winning vendors.”

KLAS’s annual report provides unique insight gathered from thousands of healthcare organizations across the country. The report includes client satisfaction scores and benchmark performance metrics, which many provider organizations reference when they select healthcare technology partners. KLAS provides rich, carefully validated insight from real users to help healthcare providers make more informed technology decisions.

As part of the surveying process, KLAS collected feedback from multiple Vitalware clients throughout 2019, focusing on areas such as client satisfaction, functionality, implementation, and support.

Used in more than 900 hospitals and health systems, Vitalware’s flagship chargemaster solution, VitalCDM, organizes, displays, and manages all chargemaster data within one elegantly connected solution. VitalCDM enables hospital billing departments to operate more transparently, price strategically, and present an accurate bill or claim with consistency. The tool is proven to create more accurate reimbursement, increase operational efficiency, and minimize compliance risk. In addition to VitalCDM, hospitals and health systems of all sizes and types rely on Vitalware to deliver optimal results through solutions focusing on price transparency, charge capture, documentation, regulatory code references, coding guidance, process improvement, and education and financial impact, all of which are delivered with top-notch customer service.

About Vitalware

Vitalware is the leading mid-revenue cycle SaaS solutions provider, specializing in Health-IT applications aimed at making the business of healthcare easier through its intuitive cloud-based technologies and regulatory content expertise. With over 900 hospitals on its client roster, Vitalware’s product portfolio is the healthcare industry’s best solution for providing visibility and continuity in chargemaster management, documentation, charge capture, and regulatory code references. Beyond providing tools, and healthcare regulatory and compliance resources, Vitalware offers professional services designed to support organizations’ need of coding guidance, process improvement, education, and financial impact solutions. Vitalware is recognized as a 2020 Best in KLAS software for its VitalCDM™.

About KLAS

KLAS is a data-driven company on a mission to improve the world's healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on so¬ftware, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance.

To learn more about KLAS and the insights we provide, visit