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Hospital Charge Capture Solutions

Vitalware's hospital charge capture solution and services help revenue cycle professionals reduce missing charges while preventing compliance issues. Your revenue will be more accurate while remaining confidently compliant.


Your data. Your rules. Your view.

With VitalIntegrity, you’ll improve the hospital charge integrity process, and detect and remedy compliance issues. It will empower your team to recognize inefficiencies and revenue leakage from missed charges, compliance issues from over-charging, and facilitate tracking of inaccurate charges all the way to the root cause.

Our charge integrity solution gives you:

  • Daily review of 100% of your IP and OP itemized charges or 837i files
  • Analyzing your capture and compliance opportunity, both missing and over charges
  • Ability for you to customize rules based on your charging protocol
  • Automated work assignment to analysts or team
  • Multi-view approach (soft coded, hard coded, and diagnosis)
  • Root cause remediation
  • Support from a dedicated team of charge capture experts

With our new standard of charge integrity, you can process itemized bills or 837s on a daily basis looking for both over and under charges that have gross and net revenue implications. Whether you choose to use it pre-bill, to guide your re-bills, or to fix at the root cause, you have a technology-enabled charge capture solution that is specific to your charging protocol.

The solution is user-friendly, you can understand right away what you’re looking at — it doesn’t require its own Master’s degree.

Rhonda Lupardus Chargemaster Reimbursement Manager Midland Health

A Client-Empowered Approach

You shouldn't need to rely on consultants. We believe modern charge integrity is more effectively managed within the walls of the organization that is doing the capturing. This is why our solutions provide you 100% of the results and don't cherry-pick data. You'll be able to prioritize by potential net revenue or another objective you find more urgent. This approach better aligns with your goals and empowers you to create an essential function for your health system.


One coding error can be huge. Being able to monitor with Vitalware gives us a snapshot look at return on investment on a weekly basis. Our savings have far exceeded the cost of the product compared to the errors we're finding.

Kathy Huston Charge Capture Coordinator Hendrick Medical Center

More Than Revenue Capture

With VitalIntegrity, we're creating a new standard of quality for mid-revenue cycle tools and services. Just as we did with VitalCDM, we designed VitalIntegrity from the ground-up to re-imagine the problem, the process, and the tools from our clients’ perspective. We're confident that we've developed something that provides lasting value, and makes sense to frontline users, team leads, and executives alike.

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Hospital Charge Capture Resources & Best Practices

Whether you use Vitalware solutions or not, here are some free hospital charge capture resources that can help you improve your revenue cycle processes.

Hospital Charge Integrity Consulting

Vitalware charge integrity experts help clients ensure they are in compliance with their own internal charging practices, using Medicare charging practices as a default. We'll help you identify corrective actions to promote complete and correct charging as well as compliance. Through our expertise and discipline, our teams can dig deeper to find root causes and patterns to help you learn from past experiences and take preventive actions.